Shipping policy
Shipping Rates & Packaging Costs
We aim to keep shipping as affordable as possible while ensuring your order arrives safely.
Shipping rates are calculated at checkout based on:
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The weight of your order
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The destination (Ireland, EU, or international)
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The packaging required, including padded envelopes, boxes, labels, and protective materials
Our packaging materials are lightweight and cost-effective. On average, each order includes:
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Padded mailer or box
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Shipping label
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Minimal protective filling (if required)
Processing Times
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.
During busy periods, processing may take slightly longer, but we always work to get your order shipped as quickly as possible.
Delivery Estimates
Ireland
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Standard Post: 1–3 business days
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Tracked Post: 1–2 business days
United Kingdom
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Standard Post: 3–7 business days
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Tracked Post: 3–5 business days
European Union
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Standard Post: 3–10 business days
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Tracked Post: 3–7 business days
Rest of World
Delivery times vary based on location and local postal services.
Estimated: 7–21 business days
Please note: delivery times are estimates provided by the postal service and may vary during peak seasons.
Customs, Duties & Import Fees
For orders shipped outside Ireland, customers are responsible for any customs charges, duties, or import taxes applied by their local authorities.
These fees are not included in product or shipping prices.
Lost, Delayed, or Damaged Orders
While rare, postal delays can occur.
If your order has not arrived within the estimated timeframe:
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Check your local delivery office
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Confirm that the shipping address provided was correct
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Contact us at devlinfoodcompany@gmail.com and we will assist you
If an item arrives damaged, please contact us within 48 hours with a photo of the condition so we can resolve it quickly.
Incorrect Address
Customers are responsible for ensuring their address details are correct at checkout.
Orders returned due to an incorrect or incomplete address can be re-shipped, but the customer will be responsible for additional postage costs.
Sustainability
We use lightweight, recyclable packaging wherever possible to keep shipping costs low and environmental impact minimal.
As our business grows, we plan to expand our eco-friendly packaging options further.